Terms and Agreement for online trading between Wildling Heart (ABN 89 683 640 425 ) (“Wildling Heart”) and The user of this website (“You/Your”) Please read them carefully before proceeding with entering the Website. You must accept these terms and conditions to access this Website any further.

Placing an Order and Payment

By completing a Purchase Order, You are making an offer to purchase the Product at the price set out in the Website.

Payment must be made at the time of submitting the Purchase Order. Payment can be made by PayPal only. You warrant that You are an authorised user of the PayPal account used to complete payment.

All Purchase Orders placed through this Website are subject to confirmation and acceptance by Wildling Heart. We will email you with confirmation of the receipt of Your Purchase Order.

Your Use of the Website

You agree that You will use this Website in accordance with these terms and conditions and that You will not use this Website for any unlawful purpose.

You will not violate or attempt to violate the security of this Website. You will not hack into this Website, Wildling Heart computer systems or the computer systems of other users of this Website. Hacking means unauthorized access, malicious damage and/or interference and includes, without limitation, mail bombing, propagating viruses, worms or other types of malicious programs, deliberate attempts to overload a computer system, broadcast attacks or any other method designed to damage or interfere with the operation of a computer.

Return Policy

Please select carefully when making your purchase as we do not offer refunds or accept returns except in the case of goods damaged during shipping or items with a manufacturing flaw.

The Return shipping is payable by the customer and it is recommended to use a tracked method for safe delivery.

Wildling Heart is not responsible for the loss of a returned parcel and the original payment of shipping will not be refunded. Wildling Heart reserves the right to deny a refund of the merchandise returned if they do not meet the requirements of our Return Policy.

CRYSTALS- Please choose carefully as we do not offer refunds or returns for crystals unless the item has been damaged in transit.

JEWELLERY-Please choose carefully and read the descriptions and sizes of each piece of jewellery you would like to purchase as refunds or returns will only be accepted if the item has been damaged during transit or has a manufacturing fault. For any jewellery that is eligible for a refund/return I ask that you ship the item back to us packaged with care and I will refund the cost of the item minus shipping upon receiving the returned package. The jewellery must be returned in original condition in order for the return to be accepted. Please do take care when returning an item. It is best to place the item in a box similar to the one it arrived in and then placed inside a small shipping box with some stuffing so that it is very well protected. Please use a shipping box rather than a mailing bag as those can be damaged by other boxes which could damage the item. I highly recommend that you chose a shipping method that include tracking and hold on to the tracking number. If a return package does not protect the item or the package gets lost in transit, it is the buyers responsibility.

Your Acceptance of These Terms and Changes to the Terms

By entering this website you agree to these terms and conditions. From time to time, this Agreement will be reviewed and may be revised. Wildling Heart reserves the right to change this Agreement at any time. Any such changes will be posted on this Website.

Website Availability

From time to time down-time, either scheduled or unscheduled, may occur. Wildling Heart will work within reason to ensure the amount of down-time is limited. Wildling Heart will not be held liable for the consequences of any down-time.

Intellectual Property

Reproduction of part or all of the contents in any form of this Website is prohibited other than for individual use only and may not be recopied and shared with a third party. The permission to recopy by an individual does not allow for incorporation of material or any part of it in any work or publication, whether in hard copy, electronic, or any other form.

All rights not expressly granted are reserved.

This website may contain materials produced by third parties or links to other websites. Such materials and websites are provided by third parties and are not under Wildling Heart direct control and Wildling Heart accepts no responsibility or liability in respect of any such third party materials or for the operation or content of other websites (whether or not they are linked to this Website).

You acknowledge that Wildling Heart is entitled to require you to remove any link from another website to this Website which you install without obtaining Wildling Heart prior written consent.

Liability

Wildling Heart has provided information on this website as accurately as possible. We take all reasonable care – in so far as it is in our power to do so – to keep the details of your orders and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the site.

Copyright

All Wildling Heart images are copyright. Wildling Heart prohibits the use of its designs or images for any purpose without prior written permission.

Termination

Wildling Heart reserves the right to terminate this Agreement at any time. Wildling Heart shall not be liable to You for any cost, expense, or damages whatsoever for terminating this Agreement.

If the Product has not been delivered to You prior to any termination of this Agreement by Wildling Heart, Wildling heart will refund to You any payment You have made prior to termination.